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FAQs

Ignite Your Passion, Build Unstoppable Strength

Yes, the S1 Pro is equipped with WiFi and Bluetooth connectivity, allowing you to connect to mobile apps and other devices. This enables features like training data recording, TV screen projection, and real-time feedback on your training progress.

No, the fitness bench is sold separately. However, the S1 Pro package includes versatile gym equipment, a sturdy long bar, an adjustable belt, convenient wireless switches, an ergonomic handle, and a comfortable ankle strap.

Absolutely! Look for equipment that targets different muscle groups and offers a variety of exercises. For example, a combination of resistance bands, dumbbells, and an adjustable bench can provide a comprehensive workout.

The weight capacity of a weight bench can vary depending on the model and brand. Most weight benches can support a significant amount of weight, ranging from a few hundred pounds to over a thousand pounds.

A weight bench is primarily used for strength training exercises, particularly those that involve lifting weights. It provides a stable platform for exercises such as bench presses, dumbbell presses, and various upper body and core exercises.

Most items are usually shipped within 3-5 working days. However, during peak times or special offers, it is recommended to allow up to 3 weeks for delivery.

Your delivery confirmation email will include your tracking number and order details, which you can use to track the progress of your shipment.

Depending on the country of delivery, you may be required to pay extra taxes or charges such as VAT and import duties.

The current estimate is a 5-7 business day delay for order fulfillment and a 3-4 week delay for shipping.

If you have any questions regarding your order, you can reach out to us at service@m-spacer.com. Our customer service team is available 7 days a week and will be happy to assist you.

If you encounter any issues with your order, please contact our customer service team at service@m-spacer.com. We are available 7 days a week and will work to resolve any problems or concerns you may have.

You can submit a return request within thirty (30) calendar days from the shipment date of the product.

If the product has no quality problem, the return fee is borne by the buyer.

The returned product must meet certain conditions: submitted within 30 days, in original condition, intact packaging, all accessories/tags included.

Yes, certain products, customized items without quality problems, used/damaged merchandise, lost order numbers, and specific program exclusions may not be eligible for return.

Once the returned product meets the return conditions, we will process the refund within seven (7) business days. The actual refund time depends on your bank or payment platform's operations.

We offer a 1-year limited warranty for the S1 PRO gym machine. Our technical support team is available to assist you with any questions, problems, or concerns you may have.

Answer: If you encounter any issues covered under the warranty, please contact our technical support team at service@m-spacer.com to initiate a warranty claim and receive further instructions.

Our warranty covers any issues or defects that arise due to manufacturing faults or materials used. It ensures that the product will be repaired or replaced, depending on the nature of the problem.

At the moment, we offer a standard 1-year warranty for the S1 PRO. However, we continually assess our warranty policies and may introduce extended warranty options in the future. Please stay updated with our official website or contact our customer service for any updates on warranty extensions.

Once the warranty period has ended, any repair or maintenance costs will be the responsibility of the owner. However, we may still be able to provide assistance by offering repair services or directing you to authorized service centers.

48 Hour Shipping

7 Working Days Delivery

30 Days Free Trial

One Year Warranty