motionspace

Last Updated: MARCH 09, 2023

Welcome to Motion Space. This Privacy Policy (hereinafter referred to as this “Policy”) explains how we collect, use, share, and otherwise process the personal information of users age 18 and over in connection with Motion Space (hereinafter referred to as “the Site”, “the Platform”). The Site is provided and controlled by Hong Kong M Spacer Limited (hereinafter referred to as "we”, “us”, “our”). We are committed to protecting and respecting your privacy.

It is important to note that this Policy applies to websites and other services operated by us (together, the “Service”). However, it does not apply to services provided to you by other third parties. In case you receive links, contents, products or services provided by third parties, please choose carefully whether to access them. We encourage you to carefully review the privacy policies of any third parties you access before submitting any personal information.

We have chosen to use plain language in order to make sure that you fully understand this Policy and make your own choices. If you do not agree with this policy, you should not use the Service.

Information We Collect
How We Use Information
How We Share Information
Data Locations
Your Rights
How We Protect Your Information
How Long We Retain Your Information
Children's Privacy
Changes To This Policy
How To Contact Us
Supplemental Terms – Jurisdiction-Specific

1. Information We Collect

We collect information when you create an account or use the Service, including information that you give us, information we receive from other sources, and automatically collected information. We also collect information you share with us from third-party social network providers, and technical and behavioral information about your use of the Service. More information about the categories and sources of information is provided below.

Information you give us

You choose to give us certain information when using the Service. This includes:

Account Registration information

When you create an account on the Site, we may collect certain information about you, such as:

Username
Password
E-mail

Once you register, you will be able to review and change this information at any time just by logging in to the Site. It is your responsibility to ensure that your account details are kept up to date. Please notice that if you refused to offer related information mentioned above, you will not be able to finish the registration process, neither purchasing goods on the Site.

Profile information

When you complete the information, you are able to click “MY ACCOUNT” and check your personal profile, where your order history and account details such as name and country are displayed. You have the option to share more information about you, such as name, age, gender identity, date of birth, country, interest, social media account information, and profile image. We recommend and encourage you to think carefully about the information you disclose about yourself. Please notice that if you refused to offer related information, you will not be able to create your profile, but you can also use other functions provided by the Site.

Purchase Order Information

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, or other third-party payment information (such as PayPal) where required for the purpose of payment), email address, and phone number. We refer to this information as “Purchase Order Information”. Along with your transaction and purchase history on the Platform, we also gather information needed for extended warranty reasons.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall. If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

Other Information

If you contact our customer care team, we collect the information you give us during the interaction. Sometimes, we monitor or record these interactions for training purposes and to ensure a high quality of service.

Information we receive from others

We may receive information about you from others, including:

Social Media and Login Services.You may be able to use your social media login (such as Facebook Login) to create and log into your Motion Space This allows you to share some information from your social media account with us.
Third-Party Services.We may collect information about you from third-party services, such as advertising partners, data providers, and analytics providers. Some affiliated companies in our corporate group may provide us with information about you, including information about your actions on their platform.

Information we collect automatically

We automatically collect certain information from you when you use the Service. See below for more details:

Usage Information

We collect information about your activity on the Service, for instance how you use them (e.g., date and time you logged in or make transactions, searches, clicks, goods you’ve been purchasing or tend to purchase).

Device information
Your IP address, Mac address, user agent, mobile carrier, time zone settings, identifiers for advertising, the model of your device, the device system, the system language, the network type, device IDs, your screen resolution and operating system, app and file names and types are just a few examples of the information we gather about the device you use to access the Service. You will receive a user ID and a device ID automatically from us. We will be able to track your behavior across devices if you log in from numerous devices using information like your device ID and user ID. In addition, we could link information about you to data gathered from devices other than the ones you use to access the Platform.
Web beacons, tags, and pixels are electronic files used to record information about how you browse the Site.
Location data.

If you have given us access to your location in your device settings, we will collect information about WiFi access points as well as other location information about your IP address and may save your device’s coordinates to provide you with certain services. This information helps us identify your physical location and we may use it to personalize the Site and make it easier for you to interact with us.

Messages

We collect and process, which includes scanning and analyzing, information you provide when you compose, send, or receive messages through the Service’s messaging functionality. That information includes the content of the message and information about when the message has been sent, received and/or read, as well as the participants of the communication.

Cookies and Other Similar Technologies

In order to maintain the Service's smooth operation and your easy access to it, we may store little text files called cookies on your mobile device. Identifiers, site names, as well as various numbers and characters, are typically found in cookies. Cookies and other similar technologies may be used on our websites and other services. Since the data gathered by cookies and other similar technologies does not include any of your personally identifying information, we typically regard it as non-personal data. However, we shall also abide by local regulations insofar as IP addresses or other comparable identifiers are regarded as personal information by the laws of the relevant countries.

We and our partners use Cookies or similar tracking technologies to analyze trends, administer the site, track user behavior on the site, and collect demographic information about our users. We and our partners use Cookies or similar tracking technologies to better understand the use of mobile applications on your device, to understand how often you use the Service, events that occur, cumulative usage and performance data. For instance, we could work with outside parties to manage our advertisements on other websites or to show ads on our websites. You may see advertisements from our third-party partners based on your browsing history and interests by using Cookies or other tracking technology.

The web server also set cookies to help you verify your identity when you log in. This is necessary which record the information you tend to share, and please pay attention that the first time you visit the site, it is shown in default mode. You can select your preferences, and persistent cookies will keep them in mind the next time you return. You can modify or change the setting of cookies, withdraw your consent and suspend the cookies by clicking https://allaboutcookies.org/.

We will not use cookies for any purpose other than those stated in this Policy. You can manage or delete Cookies according to your preferences. You can also choose not to be tracked and opt out ads based on interests (if any) by deleting all Cookies.

2. How We Use Information

We generally use the information we collect:

Offer you the Service, enhance our platform, and conduct product development.
Personalize the Service and the content we deliver to you, for example, we may provide content which you have liked or interacted with.
Contact you with information about the Site (e.g., updates and new features).
Conduct research and analytics about how you use and interact with us.
To comprehend your platform usage, including how it varies among your devices.
Resolve disputes, troubleshoot problems.
Collect debts, prevent fraud, and protect the integrity of the Service.
To deliver marketing materials on our behalf or that of our affiliates and reliable third parties.
To deliver you location-based services, such as advertising and other customized information, in accordance with your permissions.
Protect our legal rights.
Enforce our Terms & Conditions.
Protect our users and third parties from harm.

3. How We Share Information

In order to provide you with timely services, your personal information may be shared with our affiliated companies. We will only share your information within our affiliated companies for legitimate and explicit purposes, and only share the information necessary to provide the services, and bounded by the purposes stated in this Policy. If a purpose concerned is not included in this Policy, we will state it in the corresponding notice of the specific service.

We may share the necessary personal information with authorized third-party partners (including payment processors and transaction fulfillment providers, customer and technical support providers, after-sales service providers, researchers, advertising, marketing, and analytics vendors, etc.) for the performance of certain features or to provide you with better service and a better user experience. We uphold the principles of minimization, necessity, and legality to carry out such sharing. Before sharing information, we will sign strict confidentiality agreements with authorized partners and require them to take relevant confidentiality and security measures to process personal information in accordance with this Policy and applicable laws in your jurisdiction. We will also demand that they demonstrate their data security skills and information security credentials. We will instantly let you know when we integrate third-party SDK or other similar applications of approved partners in the Site and ask the SDK service provider that gets the information to ensure the security of your data.

Google analytics SDK needs to collect the information such as Device ID (including: Android ID and IDFV), network information, system name, system version and country code, implementing operational data analysis and advertising. Meta’s SDK collects the information including user dynamics and usage, friends, fans, contacts, the user's browser, device status, and the third-party vendor information the user chooses to share to push advertising. The SDK of TikTok collects advertising and event information, time stamps, user agents (IP address, device brand, model, operating system, and browser information), also for the purpose of pushing advertising.

In the event of a merger, acquisition or bankruptcy liquidation, asset transfer and other related transaction, if a personal information transfer is involved, we will require the new entity or organization holding your personal information to continue to be bound by this Policy through an agreement or other appropriate measures, and we will require such subject to take confidentiality and security measures of a degree no less than the requirements of this Policy to process personal information.

If you live in California, you may be entitled to information once a year regarding the personal data that we shared, if any, with other companies for their own direct marketing purposes.

4. Cross-Border Data Transfers

For the purposes described in this Policy, and to the extent permitted by applicable local laws and regulations and with your authorized consent, we may transfer your personal information to the resources or servers for storage or processing, we may also transfer your personal information to third-party service providers and business partners and your data may therefore also be transmitted to other countries or regions. The privacy protection laws of these countries or regions may be different, and the jurisdiction in which these global resources or servers are located may or may not protect personal information to the same standards as in your jurisdiction. However, we will still strive to comply with our Privacy Policy to protect your personal information, and we will follow the legal requirements of the country or region where the personal information is located to carry out the corresponding cross-border transfer and other processing of personal information.

In the circumstance that we transfer personal information outside of your jurisdiction, whether it transferred to our affiliates or third-party service providers, we will comply with relevant applicable laws. We will take appropriate security measures and safeguards to make sure that all such transfers meet the requirements of applicable local data protection laws.

5. Your Rights

Privacy laws applicable in your country may give you the following rights:

Right to be informed: what personal data an organization is processing and why (we provide this information to you in this Privacy Policy).
Right of access: you are welcome to ask us, at no cost, to confirm what information we hold on you, to offer specific details regarding the processing, and to obtain a copy of your information.
Right of rectification: if your information is inaccurate, you can request that we update it or alter it.
Right to erasure: you have the right to delete some or all your data in certain circumstances.
Right to restrict processing: you have the option, under certain conditions, to ask that data processing be paused but kept.
Right to data portability: you can request a copy of certain data in a machine-readable form that can be transferred to another provider.
Right to object: in certain circumstances (including where data is processed on the basis of legitimate interests or for the purposes of marketing) you may object to that processing. Please include any pertinent information when filing an objection request, such as the processing activity you are objecting to, your reasons for objecting, how the processing activity impacts you, and any other details you believe may be useful for us to consider. If we do not have compelling legitimate grounds to continue processing a specific piece of data or if we no longer need it for legal claims, we will stop doing so.
Rights related to automated decision-making including profiling: there are several rights in this area where processing carried out on a solely automated basis results in a decision which has legal or significant effects for the individual. In these circumstances your rights include the right to ensure that there is human intervention in the decision-making process.

The particular rights which are applicable to you (which might include other rights not listed above) may vary depending on your country. You should make yourself aware of the rights you have under applicable privacy laws in your country.

If you feel we have not resolved your concern, you have the right to lodge a complaint with your local privacy or data protection regulator.

6. How We Protect Your Information

We will take other necessary measures to protect the security of your personal information and prevent data from being misused, unauthorized access, and unauthorized modification, disclosure, or destruction, etc.

We implement security safeguards designed to protect your personal information and regularly monitor our systems for possible vulnerabilities and attacks, and we use administrative, technical, and physical safeguards to protect your personal information. We are constantly working to improve on these safeguards to keep your personal data secure.

Nevertheless, we need to remind you that no matter how perfect the measures are, there is no absolute guarantee of avoiding the occurrence of data storage security incidents. If a data breach event occurs, we will report it to the corresponding regulatory authorities as required by the relevant laws and regulations and provide the type of personal data involved in the breach, the number of data subjects, the possible consequences of the breach, and the remedial measures we intend to take according to the requirements of the regulatory authorities. We will take the best possible measures to remedy or mitigate the damage and consequences of data breach. Emergency plans have been established for security incidents such as personal information leakage, and users will be informed of such incidents through notifications and announcements. When permitted or required by laws and regulations, we will inform you of the possible consequences or significant damage to you in a timely manner, so that you can take appropriate measures promptly to protect your rights as much as possible.

There is no absolutely safe website, Internet transmission, computer system and wireless connections. You can get more details about our protection on https://help.shopify.com/en/manual/your-account/privacy. In addition to the necessary protective measures we have taken, users have to strengthen the awareness of privacy security risks. For example, when you access third-party websites, links, products, or services from the Service, for the security of any data collected by those websites, links, products or services, please read through the Terms & Conditions of those third parties carefully. We do not take any legal responsibility for data security issues caused by such third parties. If you find that certain contents, advertisements or features in our websites, products or services may be provided by a third party and may possibly endanger your privacy and security, please contact us promptly, as we will handle it with priority in accordance with laws and regulations.

7. How Long We Retain Your Information

We keep your personal information only as long as it is necessary to provide you with the service so that we can fulfill our contractual obligations and exercise our rights in relation to the information involved. Where we do not need your information in order to provide the service to you, we retain it only for so long as we have a legitimate business purpose in keeping such data.

Various factors, such as the type of information and the purposes to which we put the information, determine the various retention periods. We retain your information for as long as you have an account, for instance, while we process your information, such as your profile information, to provide you with the Platform. We may instantly delete your profile but may maintain other information on you to process the violation if you breach our Terms of Service, Community Guidelines, or other rules or regulations.

In each case, there are also occasions where we may need to keep your data for longer in accordance with our legal obligations or where it is necessary for legal claims. Even though our systems are designed to carry out data deletion processes according to the above guidelines, we cannot promise that all data will be deleted within a specific timeframe due to technical constraints.

8. Children's Privacy

The Service are restricted to users who are 18 years of age or older. We do not knowingly collect any information about or market to children, minors, or anyone under the age of 18. If you are less than 18 years old, we request that you do not submit information to us. If we become aware that a child, minor or anyone under the age of 18 has registered with us and provided us with personal information, we will take steps to terminate that person’s registration.

9. Changes To This Policy

We reserve the right to update or modify this Policy from time to time in order to reflect the changes in our business, technology and applicable law and practice. In case of any modification of this Policy, we will notify you of the latest Policy here (this webpage), or by posting it on our official website or sending you separate notifications. Please pay attention to this website and the notifications we send to you for the latest updates of this Privacy Policy. Although this Privacy Policy may be modified, your rights under this Policy will not be diminished without your explicit consent.

We will ask for your explicit consent again in accordance with applicable laws before we collect additional personal information from you or when we use or disclose your personal information for new purposes. Your continued use of the Service on website and/or any other device constitutes your agreement to the updated Privacy Policy.

10. How to Contact Us

If you have any comments, questions, or concerns with respect to our Privacy Policy or practices of personal information protection, please contact us via:

Our Email: support@m-spacer.com

Our Address: UNIT 808, 8/F WITTY COMM BLDG 1A-1L TUNG CHOI ST MONG KOK KL.

We will review your requests as soon as possible and respond to you in 15-30 days after verifying your user identity. If your request involves any complicated or significant issue, we may ask you for more information.

Supplemental Terms – Jurisdiction-Specific

California

If you are using the Services in California, the United States, the following additional terms apply. If any conflict arises between the main Privacy Policy, the following terms shall prevail:

California Consumer Privacy Act. For Users who are California residents, you have the following extra rights under the California Consumer Privacy Act, and you have the right to be free from unlawful discrimination for exercising your rights under the Act:

You have the right to request that we disclose certain information to you and explain how we have collected, used, and shared your personal information over the past 12 months.

You have the right to request that we delete your personal information that we collected from you, subject to certain exceptions.

We did not sell personal information and therefore did not process requests for opt-out of sale.

California “Shine the Light” Law. For users located in California, we do not share your personal information with third parties for those third parties’ direct marketing purposes.

In addition, under California law, operators of online services are required to disclose how they respond to “do not track” signals or other similar mechanisms that provide consumers the ability to exercise choice regarding the collection of personal information of a consumer over time and across third party online services, to the extent the operator engages in that collection. At this time, we do not track our Users’ personal information over time and across third-party online services. This law also requires operators of online services to disclose whether third parties may collect personal information about their users’ online activities over time and across different online services when the users use the operator’s service. We do not knowingly permit third parties to collect personal information about an individual User’s online activities over time and across different online services when using the Service.

KLARNA PRIVACY POLICY CLIECK:

https://cdn.klarna.com/1.0/shared/content/legal/terms/0/en_us/privacy

About Klarna: https://www.klarna.com/us/what-is-klarna/

Klarna Customer Service: https://www.klarna.com/us/customer-service/

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